Emergency Dispatcher – Security & EMS for Senior Living

Erickson Senior Living; Highlands Ranch (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO + volunteer hours

401k with 3% match

Onsite medical centers

30% food discount

Growth opportunities

Job summary

Erickson Senior Living’s Wind Crest community in Highlands Ranch, Colorado, is seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location and dispatch both emergency and routine calls with a focus on resident hospitality and safety.

You will monitor alarms and communications, coordinate with Security & Emergency Services Officers, and provide timely incident reports while maintaining calm under pressure.

Qualifications

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred.
• Ability to maintain composure and situational awareness during emergencies.

Responsibilities

• Track all pertinent information during shift and initiate incident reports.
• Monitor Emergency Call System for independent living.
• Track status of residents involved in emergencies.
• Monitor Fire Alarm System.
• Dispatch ambulance, private ambulances, or 911 as needed.

Skills

Emergency Dispatch

Crisis management

Communication skills

Job description

Erickson Senior Living’s Wind Crest community in Highlands Ranch, Colorado, is seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location and dispatch both emergency and routine calls with a focus on resident hospitality and safety.

You will monitor alarms and communications, coordinate with Security & Emergency Services Officers, and provide timely incident reports while maintaining calm under pressure.