Emergency Dispatcher & Operations Specialist

Offshore Marine Towing, Inc.; Fort Lauderdale (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Offshore Marine Towing, Inc. is seeking a professional Dispatcher to join our team in Fort Lauderdale, FL. You will handle emergency and non-emergency calls, quickly decide on actions, and coordinate appropriate responses.

Strong organization, computer literacy, and clear communication are essential. Boating knowledge is helpful but not required. Responsibilities include receiving calls, documenting information, prioritizing urgency, dispatching units, monitoring VHF radios, and maintaining

Qualifications

• High school diploma or GED required.
• Experience as a dispatcher or related role preferred.
• Excellent typing and data entry skills.
• Strong verbal and written communication abilities.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document critical information from callers.
• Prioritize calls based on urgency.
• Dispatch appropriate response units to locations.
• Monitor and respond to VHF radios.
• Transmit information to the necessary departments or personnel.
• Process invoices and maintain accurate records.

Skills

Typing speed

Data entry

Verbal communication

Multitasking

Education

High school diploma or GED

Job description

Offshore Marine Towing, Inc. is seeking a professional Dispatcher to join our team in Fort Lauderdale, FL. You will handle emergency and non-emergency calls, quickly decide on actions, and coordinate appropriate responses.

Strong organization, computer literacy, and clear communication are essential. Boating knowledge is helpful but not required. Responsibilities include receiving calls, documenting information, prioritizing urgency, dispatching units, monitoring VHF radios, and maintaining