Emergency Dispatcher — Calm, Precise, 24/7 with Full Benefits

County Emergency Communications; Bowling Green (MO); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descripción de la vacante

County Emergency Communications in Bowling Green, MO, seeks 911 Emergency Dispatchers to connect callers with responders and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm, attentive communication and the ability to manage multiple systems. A high school diploma is commonly required; some agencies hire entry-level applicants or require certifications. Shifts may include nights, weekends, and overtime.

Formación

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Conocimientos

Active listening

Accurate typing

Clear speech

Basic computer proficiency

Information organization

Educación

High school diploma or GED

Herramientas

Computer-aided dispatch (CAD) systems

Descripción del empleo

County Emergency Communications in Bowling Green, MO, seeks 911 Emergency Dispatchers to connect callers with responders and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm, attentive communication and the ability to manage multiple systems. A high school diploma is commonly required; some agencies hire entry-level applicants or require certifications. Shifts may include nights, weekends, and overtime.