24/7 Emergency Medical Dispatcher — Critical Call Center Role

County Emergency Communications; Bowling Green (KY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Résumé du poste

County Emergency Communications in Bowling Green, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls, collect essential information, and determine response priorities. You will support ambulance coordination and provide protocol-based instructions under established medical dispatch protocols.

Ideal candidates may hold CPR certification and Emergency Medical Dispatcher credentials where required by the vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification before appointment may be required by some employers; consult vacancy details.
• CPR certification may be required; EMT or paramedic credentials not universally required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority using the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Bowling Green, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls, collect essential information, and determine response priorities. You will support ambulance coordination and provide protocol-based instructions under established medical dispatch protocols.

Ideal candidates may hold CPR certification and Emergency Medical Dispatcher credentials where required by the vacancy.