Emergency Dispatcher: Calm, Fast Public Safety Coordination

Emergency Telecommunicator Services; Remsenburg-Speonk (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Training opportunities

Job summary

Emergency Telecommunicator Services is seeking an 911 Emergency Dispatcher for Remsenburg, NY. The role involves handling emergency and nonemergency calls, coordinating responders, and relaying critical information quickly and accurately in a high-pressure environment.

Applicants should have a high school diploma and strong listening, typing, and communication skills. The position may require shift work, including nights and weekends, with overtime as needed.

Qualifications

• High school diploma or equivalent required.
• Useful skills include accurate typing, active listening, clear speech.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain confidential information.

Skills

Active listening

Typing speed

Clear speech

Computer proficiency

Calm communication

Organizational skills

Education

High school diploma

Job description

Emergency Telecommunicator Services is seeking an 911 Emergency Dispatcher for Remsenburg, NY. The role involves handling emergency and nonemergency calls, coordinating responders, and relaying critical information quickly and accurately in a high-pressure environment.

Applicants should have a high school diploma and strong listening, typing, and communication skills. The position may require shift work, including nights and weekends, with overtime as needed.