Emergency Communications Trainee (Dispatcher/Telecommunicator)

Emergency Telecommunicator Services; Coolidge (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Coolidge, TX seeks Dispatcher Trainee/Telcommunicator Trainee to enter structured emergency communications training. Trainees learn call-taking, incident documentation, and radio procedures while supporting response operations.

Progression depends on training completion, certifications, and employer standards. Positions may involve nights, weekends, holidays, and overtime as training advances.

Qualifications

• Basic computer skills, clear communication, accurate typing are expected.
• Trainee positions are often for applicants without previous dispatch experience, though some employers may have additional prerequisites.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Accurate typing

Basic computer skills

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Coolidge, TX seeks Dispatcher Trainee/Telcommunicator Trainee to enter structured emergency communications training. Trainees learn call-taking, incident documentation, and radio procedures while supporting response operations.

Progression depends on training completion, certifications, and employer standards. Positions may involve nights, weekends, holidays, and overtime as training advances.