Emergency Dispatch Trainee: Start Your Public Safety Career

County Emergency Communications; Pricedale (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

County Emergency Communications in Pricedale, PA is hiring Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured introduction to emergency communications work. Trainees learn call-taking, incident documentation, and use of dispatch systems under supervision, with progression as skills and certifications are earned.

Training may include classroom instruction, simulations, and supervised console assignments.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Education

High school diploma or equivalent

Job description

County Emergency Communications in Pricedale, PA is hiring Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured introduction to emergency communications work. Trainees learn call-taking, incident documentation, and use of dispatch systems under supervision, with progression as skills and certifications are earned.

Training may include classroom instruction, simulations, and supervised console assignments.