Public Safety Telecommunicator (Emergency Dispatch)

Public Safety Dispatch Network; Pricedale (PA); Sur place; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Résumé du poste

Public Safety Dispatch Network in Pricedale, PA is seeking Public Safety Dispatchers and Telecommunicators to support emergency response operations. The role involves taking calls, dispatching police, fire, and medical units, and coordinating resources while following agency procedures.

The position requires accurate typing, active listening, and clear communication, with the ability to switch between tasks. Training, certifications, and shifts vary by agency and assignment.

Qualifications

• High school diploma or equivalent required; training may vary by service area.
• Accurate typing, active listening, clear communication, and ability to switch between tasks are essential.
• Certifications depend on services handled and jurisdiction training standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing speed

Active listening

Clear communication

Task switching

Formation

High school diploma

Outils

Computer-aided dispatch

Telephone systems

Mapping software

Radio systems

Description du poste

Public Safety Dispatch Network in Pricedale, PA is seeking Public Safety Dispatchers and Telecommunicators to support emergency response operations. The role involves taking calls, dispatching police, fire, and medical units, and coordinating resources while following agency procedures.

The position requires accurate typing, active listening, and clear communication, with the ability to switch between tasks. Training, certifications, and shifts vary by agency and assignment.