Dispatcher Trainee: Start in Emergency Communications

County Emergency Communications; Glenville (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Codorus, PA, offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications. Trainees learn how to receive calls, document incidents, operate systems, and support emergency response operations.

As training progresses, responsibilities and assignments expand based on demonstrated skills, certifications, and employer performance standards.

Qualifications

• High school diploma or recognized equivalent.
• Basic computer skills and clear communication.
• Accurate typing and willingness to receive feedback.
• Customer service or telephone-based experience may be useful.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Computer skills

Clear communication

Customer service experience

Education

High school diploma or equivalent

Tools

CAD systems

Dispatch software

Job description

County Emergency Communications in Codorus, PA, offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications. Trainees learn how to receive calls, document incidents, operate systems, and support emergency response operations.

As training progresses, responsibilities and assignments expand based on demonstrated skills, certifications, and employer performance standards.