Emergency Dispatch Trainee — Start a Public Safety Career

Emergency Telecommunicator Services; Platteville (WI); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

The hiring public safety or communications agency identified in the official vacancy is seeking Dispatcher Trainee / Telecommunicator Trainee to begin a structured program introducing emergency communication work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progress with instruction, supervision, and performance-based milestones; scheduling may include nights, weekends, holidays, and overtime as training

Qualifications

• High school diploma or equivalent is commonly required.
• Basic computer skills and clear communication are required.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication

Customer service

Education

High school diploma or equivalent

Tools

Computer basics

Job description

The hiring public safety or communications agency identified in the official vacancy is seeking Dispatcher Trainee / Telecommunicator Trainee to begin a structured program introducing emergency communication work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progress with instruction, supervision, and performance-based milestones; scheduling may include nights, weekends, holidays, and overtime as training