Emergency Dispatch Trainee - Start Your 911 Career

County Emergency Communications; Kyle (SD); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Kyle, SD is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn call-taking, incident documentation, and use of dispatch systems while supporting emergency response operations.

As training progresses, duties expand with demonstrated skills, including confidentiality, reporting, and coordination across agencies.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills and willingness to receive feedback are important.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing accuracy

Clear communication

Computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

County Emergency Communications in Kyle, SD is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn call-taking, incident documentation, and use of dispatch systems while supporting emergency response operations.

As training progresses, duties expand with demonstrated skills, including confidentiality, reporting, and coordination across agencies.