Emergency Dispatch Trainee | Start in Public Safety

County Emergency Communications; Chambersburg (Franklin County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Lurgan, PA. Trainees receive classroom instruction, simulations, and supervised console assignments to learn essential emergency communications skills.

Training may include nights, weekends, holidays, and overtime as schedules allow. Positions advance with demonstrated skills and certifications, under supervision and according to performance standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma

Job description

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Lurgan, PA. Trainees receive classroom instruction, simulations, and supervised console assignments to learn essential emergency communications skills.

Training may include nights, weekends, holidays, and overtime as schedules allow. Positions advance with demonstrated skills and certifications, under supervision and according to performance standards.