Emergency Dispatch Trainee — Start a Vital Career

911 Emergency Communications; Vineland (NJ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Job summary

911 Emergency Communications in Dividing Creek, NJ, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to handle calls, document incidents, operate dispatch consoles, and support emergency response under supervision.

Training may include classroom work, simulations, and supervised duties with shifts that can include nights, weekends, holidays, and overtime. The program progresses as skills and certifications are completed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although prerequisites may apply.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Check the vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Clear communication

Basic computer skills

Willingness to receive feedback

Customer service experience (nice to)

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Dividing Creek, NJ, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to handle calls, document incidents, operate dispatch consoles, and support emergency response under supervision.

Training may include classroom work, simulations, and supervised duties with shifts that can include nights, weekends, holidays, and overtime. The program progresses as skills and certifications are completed.