Emergency Dispatch Trainee — Start a Public Safety Career

Emergency Telecommunicator Services; Pleasant Valley Township (IA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Pleasant Valley, IA invites applicants to join Dispatcher Trainee or Telecommunicator Trainee programs. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under expert supervision.

Responsibilities grow with demonstrated skill; completion of training, required certifications, and employer standards determine advancement and independent assignments.

Qualifications

• High school diploma or equivalent is commonly required.
• Basic computer skills and clear communication are essential.
• Accurate typing and willingness to receive feedback are important for trainee roles.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision, and complete milestones.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Pleasant Valley, IA invites applicants to join Dispatcher Trainee or Telecommunicator Trainee programs. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under expert supervision.

Responsibilities grow with demonstrated skill; completion of training, required certifications, and employer standards determine advancement and independent assignments.