Emergency Communications Specialist — Training & Benefits

National Public Safety Careers; Pleasant Valley Township (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

National Public Safety Careers is seeking Police Dispatchers for Pleasant Valley, IA. The role involves handling emergency and nonemergency requests, documenting locations, and coordinating with officers to ensure timely and safe responses.

Dispatchers work with radios, records systems, and must maintain accurate incident records. Qualifications include a high school diploma or equivalent, accurate typing, and strong communication skills.

Qualifications

• High school diploma or equivalent required. Training may be provided for entry-level positions.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Learn jurisdictional geography and access to CJIS may involve additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Multitasking

Clear communication

Radio procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Police Dispatchers for Pleasant Valley, IA. The role involves handling emergency and nonemergency requests, documenting locations, and coordinating with officers to ensure timely and safe responses.

Dispatchers work with radios, records systems, and must maintain accurate incident records. Qualifications include a high school diploma or equivalent, accurate typing, and strong communication skills.