Emergency Dispatch Trainee — Paid Training & Benefits

Emergency Telecommunicator Services; Town of Eden (NY); Presencial; USD 40 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Resumo da oferta

Emergency Telecommunicator Services in Eden, NY offers Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments. Trainees may be required to work nights, weekends, holidays, and overtime as schedules necessitate.

Qualificações

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills, clear communication and accurate typing are emphasized.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Conhecimentos

Typing

Clear communication

Basic computer skills

Willingness to receive feedback

Customer service experience (useful)

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Emergency Telecommunicator Services in Eden, NY offers Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments. Trainees may be required to work nights, weekends, holidays, and overtime as schedules necessitate.