Emergency Dispatcher Trainee | Paid Training & Benefits

Emergency Telecommunicator Services; Green Brook Township (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities at Green Brook, NJ. Trainees will learn call-taking, incident documentation, and how to operate dispatch systems under supervision.

Training may include classroom work, simulations, and supervised console assignments. Candidates should have a high school diploma or equivalent and basic computer skills, with a willingness to receive feedback and meet assessments.

Qualifications

• High school diploma or equivalent required.
• Trainee positions for applicants without prior dispatch experience.
• Basic computer skills, clear communication, and accurate typing expected.
• Willingness to receive feedback during training.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Gather essential incident details and confirm locations.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments and training milestones.
• Maintain confidentiality and professional conduct.

Skills

Clear communication

Accurate typing

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities at Green Brook, NJ. Trainees will learn call-taking, incident documentation, and how to operate dispatch systems under supervision.

Training may include classroom work, simulations, and supervised console assignments. Candidates should have a high school diploma or equivalent and basic computer skills, with a willingness to receive feedback and meet assessments.