Emergency Communications Trainee - Dispatcher Path

Emergency Telecommunicator Services; Fergus Falls (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Vergas, MN. Trainees receive structured instruction to learn call-taking, incident documentation, CAD use, and radio procedures while supporting emergency response operations.

As training progresses, responsibilities grow; completion of training and certifications typically precede advanced duties. Training may include evenings and weekends based on schedules and agency needs.

Qualifications

• High school diploma or equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Vergas, MN. Trainees receive structured instruction to learn call-taking, incident documentation, CAD use, and radio procedures while supporting emergency response operations.

As training progresses, responsibilities grow; completion of training and certifications typically precede advanced duties. Training may include evenings and weekends based on schedules and agency needs.