Emergency Dispatch Trainee: Launch Your Public Safety Career

Emergency Telecommunicator Services; Sharon Township (ND); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks entry-level dispatch trainees to support public safety operations. You will learn call-taking procedures, confirm locations, and gather incident details while training across classrooms and real-time consoles.

Candidates should have a high school diploma, good computer and typing skills, and strong communication. Training may involve nights, weekends, and overtime, with emphasis on confidentiality and professional conduct.

Qualifications

• Basic computer skills and ability to type accurately.
• Strong communication skills and clear speaking/listening.
• Customer service or call-center experience can be useful.
• Be prepared for assessments and background checks.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Confirm locations and gather essential incident details.
• Develop typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete trainings and milestones.
• Maintain confidentiality and professional conduct.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service experience

Telephone-based experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks entry-level dispatch trainees to support public safety operations. You will learn call-taking procedures, confirm locations, and gather incident details while training across classrooms and real-time consoles.

Candidates should have a high school diploma, good computer and typing skills, and strong communication. Training may involve nights, weekends, and overtime, with emphasis on confidentiality and professional conduct.