Emergency Dispatch Trainee: Kickstart 911 Communications

County Emergency Communications; Summerhaven (AZ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Mount Lemmon, AZ, is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training may include classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as competency milestones are met.

Qualifications

• High school diploma or recognized equivalent required.
• Trainee roles welcome applicants without dispatch experience.
• Basic computer skills and clear communication are essential.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Communication

Customer service

Computer skills

Attention to detail

Education

High School Diploma or GED

Tools

CAD systems

Job description

County Emergency Communications in Mount Lemmon, AZ, is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training may include classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as competency milestones are met.