Emergency Dispatch Specialist — Life-Saving Communications & Training

Regional 911 Intake Solutions; Basile (LA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay (varies by agency)

Job summary

Regional 911 Intake Solutions seeks qualified Police Dispatchers to receive and triage police requests, document incidents, and assign calls to officers. The role emphasizes clear radio communication, accurate records, and coordination with surrounding agencies.

Applicants should have a high school diploma, strong typing skills, and the ability to multitask in a high-pressure environment. Training is provided as needed, with awareness of jurisdictional requirements and security screenings.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level roles.
• Must be able to type accurately and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and emergency services.
• Maintain incident records and safeguard restricted information.
• Complete required records inquiries after training.

Skills

Typing

Radio dispatch

Communication

Multitasking

Attention to detail

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks qualified Police Dispatchers to receive and triage police requests, document incidents, and assign calls to officers. The role emphasizes clear radio communication, accurate records, and coordination with surrounding agencies.

Applicants should have a high school diploma, strong typing skills, and the ability to multitask in a high-pressure environment. Training is provided as needed, with awareness of jurisdictional requirements and security screenings.