Emergency Police Dispatcher & Communications Specialist

Regional 911 Intake Solutions; Sutersville (Westmoreland County); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in the United States seeks Police Dispatchers to support law enforcement by handling calls, coordinating with officers, and ensuring accurate records. The role combines call taking, radio dispatch, and records-system duties as assigned by the agency.

Ideal candidates will have a high school diploma, strong typing, listening, and multitasking abilities, and be prepared for shift work that may include nights, weekends, or holidays. Training provided where needed.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Ability to type accurately and listen actively with clear radio communication.
• Multitasking skills and familiarity with records-management processes are valued.
• Willingness to undergo background checks and security screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Radio communication

Education

High school diploma

Tools

Records system

Job description

Regional 911 Intake Solutions in the United States seeks Police Dispatchers to support law enforcement by handling calls, coordinating with officers, and ensuring accurate records. The role combines call taking, radio dispatch, and records-system duties as assigned by the agency.

Ideal candidates will have a high school diploma, strong typing, listening, and multitasking abilities, and be prepared for shift work that may include nights, weekends, or holidays. Training provided where needed.