Police Communications Dispatcher

Regional 911 Intake Solutions; Laird Hill (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions is seeking a police dispatch professional to handle emergency and nonemergency requests, document incidents, and coordinate with officers and neighboring agencies. The role requires accurate radio transmission, rapid prioritization, and strict adherence to confidentiality.

Responsibilities include maintaining detailed incident records, monitoring status and radio traffic, and ensuring timely updates for evolving situations across multiple displays and systems.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking a police dispatch professional to handle emergency and nonemergency requests, document incidents, and coordinate with officers and neighboring agencies. The role requires accurate radio transmission, rapid prioritization, and strict adherence to confidentiality.

Responsibilities include maintaining detailed incident records, monitoring status and radio traffic, and ensuring timely updates for evolving situations across multiple displays and systems.