Emergency Dispatch Specialist II

State of Wyoming; Cheyenne (WY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hiring bonus $2,000

Job summary

The Wyoming Department of Transportation in Cheyenne is seeking a full-time Dispatcher II for the Wyoming Highway Patrol Dispatch Program. You will dispatch law enforcement and other emergency services via two-way radio and computer systems, monitor unit status, and coordinate resources with a focus on accuracy and calm decision-making.

Applicants should have an Associate's Degree or 2-4 years in dispatch, be able to work weekends/holidays, and be prepared for a thorough background check and

Qualifications

• Excellent interpersonal skills and the ability to process information calmly under pressure.
• Strong communication and memory retention are essential for dispatching and coordination.
• Willingness to work rotating shifts, weekends, and holidays; POST training required.

Responsibilities

• Dispatches law enforcement and other emergency personnel via radio and telephone.
• Monitors unit status and allocates resources as needed.
• Coordinates with multiple agencies including Game and Fish, Bureau of Land Management, and others.
• Maintains knowledge of policies, procedures, and equipment; mentors less-experienced dispatchers when needed.
• Participates in training to support ongoing professionalism.

Skills

Interpersonal skills

Communication

Memory retention

Attention to detail

Education

Associate's Degree

2-4 years dispatch experience

Tools

Two-way radio system

Dispatch computer systems

Job description

The Wyoming Department of Transportation in Cheyenne is seeking a full-time Dispatcher II for the Wyoming Highway Patrol Dispatch Program. You will dispatch law enforcement and other emergency services via two-way radio and computer systems, monitor unit status, and coordinate resources with a focus on accuracy and calm decision-making.

Applicants should have an Associate's Degree or 2-4 years in dispatch, be able to work weekends/holidays, and be prepared for a thorough background check and