WHP Dispatcher II 2026-01995

State of Wyoming; Cheyenne (WY); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Hiring bonus $2,000

Zusammenfassung

The Wyoming Department of Transportation in Cheyenne is seeking a full-time Dispatcher II for the Wyoming Highway Patrol Dispatch Program. You will dispatch law enforcement and other emergency services via two-way radio and computer systems, monitor unit status, and coordinate resources with a focus on accuracy and calm decision-making.

Applicants should have an Associate's Degree or 2-4 years in dispatch, be able to work weekends/holidays, and be prepared for a thorough background check and

Qualifikationen

• Excellent interpersonal skills and the ability to process information calmly under pressure.
• Strong communication and memory retention are essential for dispatching and coordination.
• Willingness to work rotating shifts, weekends, and holidays; POST training required.

Aufgaben

• Dispatches law enforcement and other emergency personnel via radio and telephone.
• Monitors unit status and allocates resources as needed.
• Coordinates with multiple agencies including Game and Fish, Bureau of Land Management, and others.
• Maintains knowledge of policies, procedures, and equipment; mentors less-experienced dispatchers when needed.
• Participates in training to support ongoing professionalism.

Kenntnisse

Interpersonal skills

Communication

Memory retention

Attention to detail

Ausbildung

Associate's Degree

2-4 years dispatch experience

Tools

Two-way radio system

Dispatch computer systems

Jobbeschreibung

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.

$2,000 Hiring Bonus – See notes for eligibility

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation. To see what life at WYDOT can mean for you, we invite you to view below:

Human Resource Contact: Keri Long 307-777-4104

[e-mail]

ESSENTIAL FUNCTIONS:

• Dispatches law enforcement and other emergency services personnel to specific locations via telephone and two-way radio network.
• Monitors the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information.
• In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, the Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.
• An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.
• In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers.
• Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon it throughout their law enforcement career.
• Must acquire 20 hours of POST-certified training every two years to maintain state-required POST certification.
• The next training cycle will begin in October.

PREFERENCES:

• Preference will be given to candidates with two or more years of Wyoming Highway Patrol dispatch experience.
• Preference will be given to candidates who have approved public safety dispatch certification.
• Preference will be given to candidates who have good communication and people skills.
• Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability.

KNOWLEDGE:

• Knowledge of officer safety procedures and protocol.
• Knowledge of Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system.
• Knowledge of the course of action required for managing hazardous material incidents concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.

MINIMUM QUALIFICATIONS:

Experience:

0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I

Education:

Associate's Degree

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I

Certificates, Licenses, Registrations:

None

PHYSICAL WORKING CONDITIONS:

• Applicants must be able to work shifts, holidays, and weekends.
• Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.

NOTES:

• FLSA: Non-Exempt
• WHP Communications will be reviewing applications needed to fill positions during the duration of the job posting. Applicants chosen to move forward in the selection process will be contacted by WHP Communications.
• Applicants must not have driving privileges suspended within 3 years of the test date.
• Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical, and drug testing.
• Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments.
• Applicants must not have used marijuana within one (1) year of the test date.
• Applicants must not have used any other controlled substance within three (3) years of the test date.
• Must be a US Citizen.
• The Wyoming Department of Transportation & Wyoming Highway Patrol are Drug-Free Workplaces.
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
  • Qualifying eligibility and criteria for the hiring bonus:
  • Temporary employees accepting a part-time permanent position.
  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
  • One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay.
  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
  • Employees would only be eligible for one (1) hiring bonus in a 12-month period.
  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

http://agency.governmentjobs.com/wyoming/default.cfm