Emergency Response Dispatcher

Talentify; Lewisville (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Talentify in Lewisville, TX is seeking a daytime dispatcher to respond to emergency alarms, be a lifeline to customers, and dispatch authorities. You will handle inbound calls and work to resolve customer issues in a calm, professional manner.

A high school diploma and basic computer skills are required, plus a background check and drug screen. This on-site role emphasizes reliability and excellent attendance.

Qualifications

• Clear, articulate, and professional telephone voice and etiquette.
• Excellent attendance required.
• Excellent customer service skills.
• High school diploma / equivalent
• Basic computer knowledge
• Comfortable in a fast-paced environment
• Ability to multitask
• Requires a successful background check and drug screen testing

Responsibilities

• Respond to emergency alarms
• Be a lifeline to customers
• Dispatch the authorities (PD/FD/MD)
• Answer inbound phone calls
• Resolve customer issues or concerns

Skills

Clear phone voice

Excellent attendance

Excellent customer service

Basic computer knowledge

Fast-paced environment

Multitasking

Background check & drug screen

Education

High school diploma / equivalent

Job description

Talentify in Lewisville, TX is seeking a daytime dispatcher to respond to emergency alarms, be a lifeline to customers, and dispatch authorities. You will handle inbound calls and work to resolve customer issues in a calm, professional manner.

A high school diploma and basic computer skills are required, plus a background check and drug screen. This on-site role emphasizes reliability and excellent attendance.