Emergency Communications Specialist – Onsite 24/7 Dispatch

Allegiance Mobile Health; Carrollton (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Allegiance Medical Enterprises is seeking dependable Communications Specialists for our 24/7 Emergency Communications Team. You will receive emergency and nonemergency calls, coordinate ambulance responses, allocate resources, and ensure accurate, timely information is communicated to responders and facilities.

The role requires strong communication, sound judgment, and calmness in high-pressure situations. Training is provided; previous EMS experience is not required.

Qualifications

• High school diploma or GED required.
• Ability to obtain EMD and CPR certifications within six months of employment.
• Availability to work 12-hour shifts, including nights, weekends, and holidays.

Responsibilities

• Receive, evaluate, and process emergency 911 calls and nonemergency medical transportation requests.
• Obtain critical information from callers and prioritize responses according to protocols.
• Perform Emergency Medical Dispatch (EMD) functions with prearrival instructions.
• Coordinate ambulance movements to ensure timely responses.
• Maintain documentation of calls, incidents, and unit activity.
• Communicate with ambulance crews, hospitals, and public safety agencies.

Skills

Verbal communication

Written communication

Calm under pressure

Multitasking

Attention to detail

HIPAA compliance

Education

High school diploma or GED

Job description

Allegiance Medical Enterprises is seeking dependable Communications Specialists for our 24/7 Emergency Communications Team. You will receive emergency and nonemergency calls, coordinate ambulance responses, allocate resources, and ensure accurate, timely information is communicated to responders and facilities.

The role requires strong communication, sound judgment, and calmness in high-pressure situations. Training is provided; previous EMS experience is not required.