Emergency Dispatch Specialist

SAN-Juan-County,-Nm; New Mexico; On-site; USD 38,000 - 52,000; Full time

Job summary

Public Safety Telecommunicator position for SAN Juan County. Responsible for intake and processing of emergency and nonemergency calls, dispatching, and post-call tracking with CAD systems. Maintains clear communication with field units and ensures safety procedures are followed.

The role requires high attention to detail, calmness under pressure, and the ability to work flexible shifts, including nights, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Pass background checks, pre-employment psych, hearing and drug exams.
• Maintain CPR/EMD/NCIC/IAED certifications and stay current.
• Strong communication and problem-solving skills required.

Responsibilities

• Receive and process emergency and nonemergency calls.
• Dispatch and track calls using CAD and coordinate with field units.
• Provide updates and ensure safety information and pre-arrival instructions.

Education

High School Diploma or GED

Job description

Public Safety Telecommunicator position for SAN Juan County. Responsible for intake and processing of emergency and nonemergency calls, dispatching, and post-call tracking with CAD systems. Maintains clear communication with field units and ensures safety procedures are followed.

The role requires high attention to detail, calmness under pressure, and the ability to work flexible shifts, including nights, weekends, and holidays.