Emergency Communications Dispatcher

City of San Juan, Texas; San Juan (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A local government agency in San Juan, Texas, is seeking a Dispatch Operator to manage emergency and non-emergency calls for the Police and Fire Departments. The ideal candidate will process calls, utilize communication systems, and maintain accurate records while supporting public safety operations. Candidates must be fluent in English and Spanish, possess a valid driver's license, and be able to type efficiently. Successful completion of TCIC/NCIC certification within a year of employment is required. This position may involve irregular shifts including weekends and holidays.

Qualifications

• Requires proficiency in TCIC/NCIC within one year of employment.
• Ability to operate specialized communications equipment.
• Must pass criminal background investigation.

Responsibilities

• Answer and process emergency 911 and non-emergency calls.
• Operate and maintain NCIC/TCIC systems.
• Prepare reports and maintain records.

Skills

Fluent in English and Spanish

Ability to type 35 wpm

Good judgment in emergencies

Education

High school diploma or GED

Valid Class C Texas driver’s license

TCIC/NCIC Full Access Certification

Tools

Computer

NCIC/TCIC computer system

Radio

Job description

A local government agency in San Juan, Texas, is seeking a Dispatch Operator to manage emergency and non-emergency calls for the Police and Fire Departments. The ideal candidate will process calls, utilize communication systems, and maintain accurate records while supporting public safety operations. Candidates must be fluent in English and Spanish, possess a valid driver's license, and be able to type efficiently. Successful completion of TCIC/NCIC certification within a year of employment is required. This position may involve irregular shifts including weekends and holidays.