Emergency Dispatch Specialist (24/7)

Los Alamos County; New Mexico; On-site; USD 34,000 - 69,000; Full time

Job summary

Los Alamos County is seeking an Emergency Communications Specialist 1, 2 or 3 to protect citizens and responders by receiving and evaluating emergency and non-emergency requests. The role includes triaging calls, coordinating responses, and guiding the public in life-threatening situations.

The position requires a high school diploma or GED, background/FBI checks, and the ability to obtain NM certifications within set timeframes. Flexible scheduling and confidentiality are essential.

Qualifications

• High school diploma or GED is required.
• Background check and FBI fingerprint clearance required.
• Must pass pre-employment physical and psychological exams.
• Candidate must be able to obtain NM Class D driver’s license within 30 days.

Responsibilities

• Receive and evaluate incoming requests for emergency and non-emergency services.
• Triage requests for service and coordinate appropriate responses.
• Provide guidance to the public in life-safety situations and maintain confidentiality of information.
• Ensure 24/7 coverage via rotating work schedule.

Skills

Emergency dispatch

Shift work

Education

High school diploma or GED

Associate degree (preferred)

Tools

NCIC certification

NMLEA PST certification

EMD certification

Emergency Fire Dispatcher certification

CPR certification

Job description

Los Alamos County is seeking an Emergency Communications Specialist 1, 2 or 3 to protect citizens and responders by receiving and evaluating emergency and non-emergency requests. The role includes triaging calls, coordinating responses, and guiding the public in life-threatening situations.

The position requires a high school diploma or GED, background/FBI checks, and the ability to obtain NM certifications within set timeframes. Flexible scheduling and confidentiality are essential.