Emergency Dispatch Operator — Grow with a Fast‑Growing City

cityofedinburg; Edinburg (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Paid holidays

PTO

Life & ADD insurance

Retirement match 2:1

Medical coverage (100%)

Dental coverage (100%)

Dependent coverage available

Workers' comp

FMLA

EAP

Wellness program

Fitness centers

Job summary

The City of Edinburg is seeking a Communications Operator to join the Police Department. In this role you will process emergency and non-emergency calls, relay information, and coordinate responses via two-way radio, ensuring rapid, accurate service for the community.

You will work in a fast-paced environment requiring attention to detail, strong communication, and teamwork. The position offers competitive pay at $18.95 per hour and a comprehensive benefits package, including paid holidays, PTO,

Qualifications

• One year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer.
• Bilingual English/Spanish preferred.

Responsibilities

• Process emergency and non-emergency calls and requests for service, and coordinate responses via two-way radio for law enforcement and fire departments.
• Assist in communicating with emergency personnel, data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, and dispatch appropriate personnel.
• Provide excellent customer service and support to other divisions within the department as needed.

Skills

One year experience in communications

Bilingual English/Spanish preferred

Education

High school diploma or GED

Job description

The City of Edinburg is seeking a Communications Operator to join the Police Department. In this role you will process emergency and non-emergency calls, relay information, and coordinate responses via two-way radio, ensuring rapid, accurate service for the community.

You will work in a fast-paced environment requiring attention to detail, strong communication, and teamwork. The position offers competitive pay at $18.95 per hour and a comprehensive benefits package, including paid holidays, PTO,