Emergency Dispatch & EMS Coordination Specialist

Acadian Ambulance Service; Grand Coteau (LA); On-site; USD 22,000 - 39,000; Full time

Job summary

Acadian Ambulance Service in Louisiana seeks a Communications Center dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will route calls to the appropriate departments and maintain accurate records.

You will provide pre-arrival instructions using EMD, coordinate with first responders, and assist in training new staff. A high school diploma or GED is required; EMT certification is preferred depending on state requirements.

Qualifications

• High school diploma or GED is required.
• EMT certification or state/national EMS credentials preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Communication skills

Urgency in response

Customer service oriented

Education

High School Diploma or GED

EMT Certification (preferred)

Job description

Acadian Ambulance Service in Louisiana seeks a Communications Center dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will route calls to the appropriate departments and maintain accurate records.

You will provide pre-arrival instructions using EMD, coordinate with first responders, and assist in training new staff. A high school diploma or GED is required; EMT certification is preferred depending on state requirements.