Emergency Communications Dispatch Specialist

Acadian Ambulance Service; Cecilia (LA); On-site; USD 22,000 - 33,000; Full time

Job summary

Acadian Ambulance Service in Cecilia, LA seeks a Dispatcher to handle emergency and non-emergency requests for ground and air ambulance responses. You will direct calls to the appropriate departments and assist with coordinating ground/air resources.

The role includes documenting activity and providing pre-arrival instructions using EMD, with opportunities to train new staff. A high school diploma or GED is required; EMT certification is preferred depending on state requirements and experience.

Qualifications

• Must have a High School Diploma or GED.
• EMT certification preferred per state requirements and experience.

Responsibilities

• Receives and dispatches emergency and non-emergency requests for ground and air ambulance responses.
• Direct inbound and outbound telephone calls to appropriate departments, internal and external.
• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity and provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Education

High School Diploma or GED

Emergency Medical Technician (EMT) certification preferred

Job description

Acadian Ambulance Service in Cecilia, LA seeks a Dispatcher to handle emergency and non-emergency requests for ground and air ambulance responses. You will direct calls to the appropriate departments and assist with coordinating ground/air resources.

The role includes documenting activity and providing pre-arrival instructions using EMD, with opportunities to train new staff. A high school diploma or GED is required; EMT certification is preferred depending on state requirements and experience.