Ground & Air Emergency Dispatch Specialist

Acadian Ambulance Service; Rayne (LA); On-site; USD 19,000 - 30,000; Full time

Job summary

Acadian Ambulance Service in Louisiana is seeking a Communications Center Dispatcher to receive and dispatch emergency and non-emergency requests. You will coordinate with ground and air resources, direct calls to appropriate departments, and provide pre-arrival instructions to callers using EMD.

In this role, you will document daily activity, train new Communication Center staff, and maintain professional interactions with responders and the public, ensuring urgency and accuracy in every

Qualifications

• High school diploma or GED required.
• EMT certification preferred depending on state requirements.
• Experience in emergency communications is a plus.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Emergency Dispatch

Communication Skills

Multitasking

Education

High School Diploma or GED

Emergency Medical Technician (EMT) certification

Job description

Acadian Ambulance Service in Louisiana is seeking a Communications Center Dispatcher to receive and dispatch emergency and non-emergency requests. You will coordinate with ground and air resources, direct calls to appropriate departments, and provide pre-arrival instructions to callers using EMD.

In this role, you will document daily activity, train new Communication Center staff, and maintain professional interactions with responders and the public, ensuring urgency and accuracy in every