Emergency Dispatch Specialist

Acadian Ambulance Service; Youngsville (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Acadian Ambulance Service is seeking a Communications Center professional to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. The role involves directing inbound and outbound calls to appropriate departments and providing pre-arrival instructions using EMD.

Applicants should have a High School Diploma or GED; EMT certification is preferred depending on state requirements.

Qualifications

• High School Diploma or GED required.
• National and/or State EMT certification preferred depending on state requirements.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Urgency mindset

Attention to detail

Professionalism

Discretion & respect

Communication skills

Education

High School Diploma or GED

EMT certification (state/national) preferred

Job description

Acadian Ambulance Service is seeking a Communications Center professional to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. The role involves directing inbound and outbound calls to appropriate departments and providing pre-arrival instructions using EMD.

Applicants should have a High School Diploma or GED; EMT certification is preferred depending on state requirements.