Emergency Dispatch Specialist - Ground & Air Response

Acadian Ambulance Service; China (TX); On-site; USD 22,000 - 36,000; Full time

Job summary

Acadian Ambulance Service is seeking a Communications Center Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound telephone calls to appropriate departments, ensuring rapid coordination with ground and air resources.

The role requires handling multiple tasks, maintaining accuracy in documentation, and providing pre-arrival instructions using EMD. Training new staff may be involved as needed.

Qualifications

• High School Diploma or GED required or equivalent.
• EMT certification (preferred) based on state requirements; not always necessary depending on experience.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Sense of urgency

Professionalism

Respect

Attention to detail

Education

High School Diploma or GED

EMT certification (preferred)

Job description

Acadian Ambulance Service is seeking a Communications Center Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound telephone calls to appropriate departments, ensuring rapid coordination with ground and air resources.

The role requires handling multiple tasks, maintaining accuracy in documentation, and providing pre-arrival instructions using EMD. Training new staff may be involved as needed.