EMS Dispatch & Communications Specialist

Acadian Ambulance Service; Cade (LA); On-site; USD 25,000 - 39,000; Full time

Job summary

Acadian Ambulance Service in Louisiana is seeking a Communication Center Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls to the appropriate departments and ensure accurate data entry.

The role requires high school diploma or GED, and EMT certification is preferred. Candidates must maintain professionalism, a sense of urgency, and strong interpersonal skills while coordinating with fire

Qualifications

• High School Diploma or GED.
• National/state EMT certification preferred, depending on state requirements and experience.
• Relevant dispatch experience is a plus.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Interpersonal skills

Professionalism

Sense of urgency

Ownership of tasks

Education

High School Diploma or GED

Job description

Acadian Ambulance Service in Louisiana is seeking a Communication Center Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls to the appropriate departments and ensure accurate data entry.

The role requires high school diploma or GED, and EMT certification is preferred. Candidates must maintain professionalism, a sense of urgency, and strong interpersonal skills while coordinating with fire