Emergency Dispatch & Coordination - Ground & Air Ambulance

Acadian Ambulance Service; Delcambre (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Acadian Ambulance Service seeks an Emergency Communications Center dispatcher to receive and dispatch ground and air ambulance requests, and to direct calls to appropriate departments. Responsibilities include logging daily activity, providing pre-arrival instructions using EMD, and training new staff as requested.

Qualifications include a high school diploma or GED; EMT certification preferred depending on state requirements and experience.

Qualifications

• High School Diploma or GED required.
• EMT certification preferred; state requirements may vary.
• Must maintain professionalism and sense of urgency in all interactions.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as requried.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Crisis communication

Multitasking

Professionalism

Customer service

Education

High School Diploma or GED

EMT certification preferred

Job description

Acadian Ambulance Service seeks an Emergency Communications Center dispatcher to receive and dispatch ground and air ambulance requests, and to direct calls to appropriate departments. Responsibilities include logging daily activity, providing pre-arrival instructions using EMD, and training new staff as requested.

Qualifications include a high school diploma or GED; EMT certification preferred depending on state requirements and experience.