Emergency Dispatch Coordinator (EMT/NREMT) – Night Shift

UPMC; Harrisburg (Dauphin County); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Excellent benefits

Pleasant work environment

Friendly team

Job summary

UPMC is hiring a Full-Time, Communications Specialist to support the office in Harrisburg. The position features a night shift from 7pm to 7am with a rotating 36- to 48-hour week and requires weekend and holiday availability.

The role emphasizes accurate reporting, information collection, and coordinating communications between transport teams and hospitals while maintaining patient confidentiality and safety.

Qualifications

• EMT/EMD license or NREMT certificate required or pending.
• Ability to communicate clearly in high-stress situations.
• Demonstrated customer service skills and teamwork.

Responsibilities

• Reports injuries and completes documentation promptly.
• Coordinates communications between transport teams and hospitals.
• Maintains confidentiality of patient information at all times.
• Responds to service requests by phone, radio, or other methods.
• Adheres to scheduling rules and availability.

Skills

Communication under pressure

Customer service

Multitasking

Education

EMT license or EMD license or NREMT certificate

Job description

UPMC is hiring a Full-Time, Communications Specialist to support the office in Harrisburg. The position features a night shift from 7pm to 7am with a rotating 36- to 48-hour week and requires weekend and holiday availability.

The role emphasizes accurate reporting, information collection, and coordinating communications between transport teams and hospitals while maintaining patient confidentiality and safety.