Emergency Dispatch & Communications Specialist

Lawrenceville, City of (GA); Lawrenceville (GA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

The City of Lawrenceville, GA is seeking an emergency communications dispatcher to answer calls and dispatch appropriate personnel. You will work in a high-pressure environment, coordinating with police, fire, and public safety agencies to ensure rapid response.

Responsibilities include monitoring radio traffic, screening and prioritizing calls, logging data, entering information into GCIC/NCIC, and supporting warrants and history checks as needed.

Qualifikationen

• Knowledge of emergency communications principles and GCIC/NCIC policies.
• Experience with emergency dispatch procedures.
• Proficiency with radio/telecommunications equipment.
• Ability to read, write and perform math calculations at high school level.

Aufgaben

• Answer emergency and non-emergency calls and dispatch personnel.
• Receive, monitor, and dispatch radio communications.
• Screen and categorize incoming calls from the public and other agencies; prioritize.
• Dispatch emergency personnel to incident locations.
• Log all calls and monitor GCIC/NCIC-related data entries.
• Run criminal and driver history checks as requested by officers.
• Enter dispatch and incident data into computer systems.
• Monitor jail security through regular checks.
• Perform related duties.

Kenntnisse

Emergency communications

GCIC/NCIC policies

Emergency dispatch procedures

Radio and telecommunications equipment

Computers and software

Decision making under pressure

Public relations

Interpersonal relations

Oral and written communication

Math calculations (HS level)

Ausbildung

High school diploma or equivalent

GCIC/NCIC certification

Jobbeschreibung

The City of Lawrenceville, GA is seeking an emergency communications dispatcher to answer calls and dispatch appropriate personnel. You will work in a high-pressure environment, coordinating with police, fire, and public safety agencies to ensure rapid response.

Responsibilities include monitoring radio traffic, screening and prioritizing calls, logging data, entering information into GCIC/NCIC, and supporting warrants and history checks as needed.