Emergency Communications Dispatcher

900 Emory Healthcare; Warner Robins (GA); On-site; USD 35,000 - 55,000; Part time

Job summary

Emory Healthcare in Warner Robins, GA is seeking a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for police and security. You will use telecommunication systems and CCTV to maintain safe operations and rapid responses.

The role requires calm focus during high-stress situations, strong communication, and the ability to monitor alarms and access control. On-call shifts and a 0.4 FTE schedule are part of the position, with security or customer service

Qualifications

• Two years of customer service/telecommunications, military, law enforcement or security experience.

Responsibilities

• Emergency and Non-Emergency Dispatch
• Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers
• Communications Monitoring: Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms
• Security Systems Monitoring and Emergency Response: Monitor complex system of alarms, computerized access control, and CCTV
• Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete
• Public Safety Support: May perform Public Safety Officer duties when assigned
• Performs other related duties as required

Skills

Customer service

Telecommunications

Security experience

Education

High school diploma or equivalent

Additional training beyond high school

APCO/IAHSS certifications

Job description

Emory Healthcare in Warner Robins, GA is seeking a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for police and security. You will use telecommunication systems and CCTV to maintain safe operations and rapid responses.

The role requires calm focus during high-stress situations, strong communication, and the ability to monitor alarms and access control. On-call shifts and a 0.4 FTE schedule are part of the position, with security or customer service