Emergency Communications Dispatcher

City of Gainesville; Texas; On-site; USD 25,000 - 33,000; Full time

Job summary

City of Gainesville is seeking a civilian Public Safety Dispatcher to handle incoming emergency and non-emergency calls, determine priorities, and dispatch police and fire units. The role includes monitoring teletype communications, video cameras, and related systems, along with essential clerical duties.

Responsibilities include maintaining unit status, coordinating with other agencies, and ensuring accurate record keeping.

Qualifications

• Completion of the twelfth grade or equivalent.
• Possession of teletype certification or ability to obtain.
• Possession of basic dispatch certificate.

Responsibilities

• Receive emergency and non-emergency calls and determine priority for dispatch.
• Maintain contact with units on assignment and track location/status.
• Operate public safety communications equipment and access law enforcement systems.
• Monitor teletype and video surveillance; assist with clerical duties and data entry.

Skills

Communication

Decision making

Interpersonal skills

Typing speed

Shift flexibility

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

City of Gainesville is seeking a civilian Public Safety Dispatcher to handle incoming emergency and non-emergency calls, determine priorities, and dispatch police and fire units. The role includes monitoring teletype communications, video cameras, and related systems, along with essential clerical duties.

Responsibilities include maintaining unit status, coordinating with other agencies, and ensuring accurate record keeping.