Emergency Dispatch & Communications Specialist

County-of-Lapeer; Lapeer (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

County of Lapeer in Michigan seeks a Communications Specialist to receive emergency and non-emergency calls, determine priorities, and dispatch police, fire, and EMS across the county. You will maintain radio communications, operate CAD and LEIN/NCIC terminals, and coordinate with field units.

The role requires data entry, logging calls, and providing accurate information to responders. High school diploma required, prior data entry experience, and completion of LEIN operator training within 6

Qualifications

• High school graduate or equivalent.
• Some prior data entry or related computer experience.
• LEIN operator training within 6 months from date of hire.

Responsibilities

• Receives calls for emergency police services and dispatches units by priority and availability.
• Maintains radio communications with field units and operates CAD and LEIN/NCIC terminals.
• Answers non-emergency lines, logs calls and transactions, and maintains records.
• Performs data entry into LEIN/NCIC and related databases as required.
• Monitors location and routing information to assist in emergency responses.

Skills

Typing

Data entry

Radio communications

Communication

Education

High school diploma

Tools

CAD

LEIN/NCIC terminal

Job description

County of Lapeer in Michigan seeks a Communications Specialist to receive emergency and non-emergency calls, determine priorities, and dispatch police, fire, and EMS across the county. You will maintain radio communications, operate CAD and LEIN/NCIC terminals, and coordinate with field units.

The role requires data entry, logging calls, and providing accurate information to responders. High school diploma required, prior data entry experience, and completion of LEIN operator training within 6