911 Dispatch - Telecommunicator

Town Of Chippewa; Chippewa Falls (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Chippewa County Sheriff's Department seeks qualified individuals to join the 911 Communications Center as dispatchers. The role supports emergency and non‑emergency calls, coordinating EMS, law enforcement, and fire units across Chippewa County.

You will work in a 24/7 operation with day or night shifts, weekends and holidays, learning GPS/GIS data, and maintaining calm, professional communication. A valid driver’s license and time-system certification within one year are preferred.

Qualifications

• Strong verbal and written communication skills.
• Ability to learn and use GPS and GIS data relating to county landmarks, roads and businesses.
• Respond in a calm, level-headed manner during stressful situations.

Responsibilities

• Dispatch EMS, law enforcement, and fire units across Chippewa County.
• Operate 24/7 dispatch center with day and night shifts, including weekends and holidays.
• Use GPS/GIS data to locate incidents and coordinate responders.

Skills

Verbal communication

Written communication

Calm under pressure

Customer service

Tools

GPS/GIS data systems

Job description

JOB REQUIREMENTS: Chippewa County is currently accepting applications
from qualified individuals seeking to establish or advance their career
in 911 Telecommunications. This position within the Sheriff's Department offers the opportunity to work with a highly skilled
Communications Center Team providing both emergency and non-emergency
services to the communities of Chippewa County. All law enforcement, EMS
and fire agencies within Chippewa County are dispatched through the
Communication Center. Chippewa County Communication Center operates 24
hours a day, 7 days a week. Dispatchers work 12-hour day shifts (6:00 am
6:00 pm) or night shifts (6:00 pm 6:00 am) which includes weekends,
holidays, overtime, and emergency call-ins. Open positions may be
assigned to either shift depending on staffing needs. Shift assignments
and preferences are managed through a seniority-based process.
Candidates must be willing and able to work either days or nights, as
Well As Weekends And Holidays. Successful Candidates Will PossessFlexibility to work in a 24/7 environment Strong verbal and written
communication skills Ability to learn and use GPS and GIS data relating
to county landmarks, roads and businesses Ability to respond in a calm,
level-headed manner, thinking quickly in the midst of stressful
situations Passion to serve the community and their team members with
professionalism and respect
Certification Are Preferred. Time System Certification Is Requiredwithin one (1) year of hire. A valid driver's license is required.
EOE. Equal Opportunity Employer (EOE).