Emergency Dispatch & Communications Specialist

Acadian Ambulance Service; Bridge City (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Acadian Ambulance Service in Bridge City, TX seeks a Communications Center Specialist to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls and coordinate with departments and external agencies to ensure timely responses.

The role requires strong communication, documentation of daily activity, and the ability to provide pre-arrival instructions.

Qualifications

• High School diploma or GED required.
• EMT certification preferred depending on state requirements.
• Good communication and computer data-entry skills.

Responsibilities

• Receive and dispatch emergency and non-emergency requests for ground and air ambulance responses.
• Direct inbound and outbound telephone calls to appropriate departments, internal and external.
• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity and provides pre-arrival instructions when needed.
• Trains new Communication Center employees as requested.

Skills

Strong communication

Multitasking

Calm under pressure

Education

High School Diploma or GED

EMT certification (preferred)

Job description

Acadian Ambulance Service in Bridge City, TX seeks a Communications Center Specialist to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls and coordinate with departments and external agencies to ensure timely responses.

The role requires strong communication, documentation of daily activity, and the ability to provide pre-arrival instructions.