Emergency Dispatch Specialist

Acadian Ambulance Service; Kountze (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Acadian Ambulance Service in Texas seeks a dedicated Communications Center Dispatcher to handle emergency and non-emergency ambulance dispatches. You will direct calls to the appropriate departments and maintain daily activity logs.

Responsibilities include coordinating first responder notification, providing pre-arrival instructions using EMD, and training new staff. A high school diploma or GED is required; EMT certification is preferred.

Qualifications

• Basic dispatching skills required for emergency and non-emergency calls.
• Strong communication and interpersonal skills.
• Ability to multitask and stay composed under pressure.

Responsibilities

• Receives and dispatches emergency and non-emergency requests for ground and air ambulance responses.
• Direct inbound and outbound telephone calls to appropriate departments, internal and external.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

Skills

Dispatching

Communication

Multitasking

Education

High School Diploma or GED

EMT certification preferred

Job description

Acadian Ambulance Service in Texas seeks a dedicated Communications Center Dispatcher to handle emergency and non-emergency ambulance dispatches. You will direct calls to the appropriate departments and maintain daily activity logs.

Responsibilities include coordinating first responder notification, providing pre-arrival instructions using EMD, and training new staff. A high school diploma or GED is required; EMT certification is preferred.