Emergency Communications Specialist

Acadian Ambulance Service; Port Arthur (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Acadian Ambulance Service in Port Arthur, TX seeks a Dispatch Coordinator to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound telephone calls to appropriate departments, internal and external.

Essential duties include assisting resources, coordinating first responder notifications, recording daily activity, providing pre-arrival instructions using EMD, and training new staff.

Qualifications

• High School Diploma or GED is required.
• EMT certification preferred depending on state requirements.

Responsibilities

• Assist ground and/or air resources for emergency and non-emergency responses.
• Coordinate first responder notification of fire departments and other agencies as required.
• Receive and keypunch requests for ground and air response.
• Document daily activity.
• Provide pre-arrival instructions using EMD.
• Train new Communication Center employees as requested.

Skills

Urgency

Professionalism

Communication

Teamwork

Education

High School Diploma or GED

EMT certification preferred

Job description

Acadian Ambulance Service in Port Arthur, TX seeks a Dispatch Coordinator to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound telephone calls to appropriate departments, internal and external.

Essential duties include assisting resources, coordinating first responder notifications, recording daily activity, providing pre-arrival instructions using EMD, and training new staff.