Emergency Dispatch & CCTV Coordinator

Sowela Technical Community College; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance

Supplemental insurances

Tax Saver Plan

Holidays and leave benefits

Employee Assistance Program

Job summary

Baton Rouge Community College seeks a Public Safety Response Coordinator to manage emergency communications, monitor CCTV across BRCC sites, and coordinate with officers and first responders. The role requires attention to detail and strong interpersonal skills.

The position involves maintaining CAD logs, ensuring compliance with NCIC policies, and providing public-safety desk support. Strong teamwork and reliability are essential for service continuity and campus safety.

Qualifications

• Associate degree or two years of relevant experience, or a higher school diploma with four years of relevant experience.
• Experience in handling emergency communications and public safety operations.
• Familiarity with NCIC/State Police procedures and record-keeping.

Responsibilities

• Coordinate emergency responses and inform officers of incidents.
• Monitor CCTV systems across BRCC locations and document outages or irregularities.
• Enter call information into CAD and maintain accurate logs.
• Assist with producing reports and coordinating with first responders and other agencies.
• Provide customer-service support at the public safety desk as needed.

Skills

Written & oral communication

Interpersonal skills

Teamwork

Education

Associate’s degree in criminal justice or related field

Tools

Word processing software

Spreadsheets

Database software

Job description

Baton Rouge Community College seeks a Public Safety Response Coordinator to manage emergency communications, monitor CCTV across BRCC sites, and coordinate with officers and first responders. The role requires attention to detail and strong interpersonal skills.

The position involves maintaining CAD logs, ensuring compliance with NCIC policies, and providing public-safety desk support. Strong teamwork and reliability are essential for service continuity and campus safety.