Public Safety Dispatch & CCTV Coordinator

The Chronicle Of Higher Education, Inc.; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Job summary

Baton Rouge Community College (BRCC) is seeking a Public Safety Response Coordinator to support real-time incident response, CCTV monitoring, and field communications across BRCC locations. Under supervision, you will operate CAD systems, coordinate with officers and first responders, and serve as a critical link between the public and security personnel.

This role requires an associate degree or equivalent experience, strong written and verbal communication, and the ability to manage multiple

Qualifications

• Associate’s degree in criminal justice or a related field is required.
• Two (2) years of relevant experience; or an associate’s degree in Criminal Justice or a related field in lieu of the required experience; or a high school diploma with four (4) years of relevant experience.

Responsibilities

• Inform Officers of complaints and transmit information to ensure safety of officers and BRCC Community.
• Receives and analyzes emergency and non-emergency calls for service; prioritize the calls.
• Operates CAD system and CCTV to monitor BRCC locations and secure incidents.
• Maintains daily logs and records and coordinates with first responders as needed.
• Complies with NCIC, state police, and other agencies; handles sensitive information with discretion.

Skills

Written & oral communication

Interpersonal skills

Confidential information handling

Time management

Office software

Education

Associate’s degree in criminal justice or related field

Tools

Word processing

Spreadsheets

Database software

Job description

Baton Rouge Community College (BRCC) is seeking a Public Safety Response Coordinator to support real-time incident response, CCTV monitoring, and field communications across BRCC locations. Under supervision, you will operate CAD systems, coordinate with officers and first responders, and serve as a critical link between the public and security personnel.

This role requires an associate degree or equivalent experience, strong written and verbal communication, and the ability to manage multiple