Emergency Dispatch Call Taker (24/7)

National Public Safety Careers; Elmira (OR); In loco; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

National Public Safety Careers seeks an Emergency Call Taker at the Elmira, OR location to answer emergency and nonemergency lines, verify locations, and relay critical details to dispatchers. The role requires calm, accurate typing, and strong listening skills to support responders.

Training and certifications will determine pre-arrival instructions and call handling standards. Successful candidates should have a high school diploma or equivalent, and may be asked to complete background checks,

Competenze

• Experience in customer service or dispatch is helpful, though vacancies may accept applicants without dispatch experience.
• Strong listening skills and accurate typing are essential.
• Ability to follow structured procedures and maintain calm under pressure.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller information
• Use approved questions to identify nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to dispatch
• Provide pre-arrival instructions within training and certifications

Conoscenze

Listening comprehension

Typing speed

Verbal communication

Follow procedures

Formazione

High school diploma or equivalent

Strumenti

Dispatch software

Descrizione del lavoro

National Public Safety Careers seeks an Emergency Call Taker at the Elmira, OR location to answer emergency and nonemergency lines, verify locations, and relay critical details to dispatchers. The role requires calm, accurate typing, and strong listening skills to support responders.

Training and certifications will determine pre-arrival instructions and call handling standards. Successful candidates should have a high school diploma or equivalent, and may be asked to complete background checks,